Customer Engagement

Certified Professionals

CAC1822695

Transparency

South Florida's Best HVAC/R 

We're your reliable partner, available around the clock, ensuring on-time, on-budget solutions with full transparency. Prioritizing customer engagement, we're certified professionals who not only service but also educate to prevent and maintain. Our team comprises fully-certified, knowledgeable technicians with extensive experience, adept at handling everything from complex refrigeration and air conditioning issues to smaller-scale jobs. Driven by our commitment to excellence and integrity, we stay ahead with the latest products and techniques, going the extra mile for complete client satisfaction. Affordable maintenance agreements are available for all commercial buildings, from restaurants to warehouses, regardless of size. Reach out for more details.

           


Your Residential and Commercial AC Choice!


Customer Engagement
We're more than just a service provider; we're your committed partner, available 24/7, ensuring prompt, budget-friendly solutions with complete transparency.
Integrity
Honesty is not just a principle; it's our policy. We uphold transparency at every stage, ensuring you're fully informed throughout our service process. No question remains unanswered as we strive to ensure you understand the services being provided. Our approach is genuinely customer-centric, driven by the best interests of our clients.
Professional Care
Our team consists of fully-certified, knowledgeable technicians with extensive experience. From intricate refrigeration systems to minor repairs, we're equipped to handle it all. We don't just service; we educate, aiming to prevent issues and maintain your systems efficiently.

Your Ultimate HVAC/R Solution

Your Questions Answered!


  • How frequently should I schedule maintenance for my air conditioning system?

  • What temperature settings can help reduce my electric bill without compromising comfort?

  • What could have caused the recent breakdown of my AC unit?

    • What steps can I take to prevent water leaks from recurring in my air conditioner?

    • Why do repair costs for AC systems often seem high?

    • Are there any DIY maintenance tasks I can perform to extend the lifespan of my AC unit?

    •  

      Air conditioning Services

      Are you in search of a trustworthy HVAC contractor with a wealth of experience to cater to your building's needs? Look no further than Genesis Air Mechanical Inc. We pride ourselves on the superior quality of our work and offer tailored solutions to meet each client's unique requirements. Whether you require meticulous A/C unit repair, thorough maintenance services, or a seamless replacement, our team is dedicated to providing expert assistance every step of the way. With Genesis Air Mechanical, you can rest assured that your HVAC systems are in capable hands, ensuring optimal comfort and efficiency for your space.

        

      Refrigeration Services

      At Genesis Air Mechanical, safeguarding our customers' investments and ensuring uninterrupted operations is our topmost priority. From large-scale industrial refrigeration systems to compact reach-in coolers and freezers, we specialize in servicing a diverse range of refrigeration equipment. Our expert technicians are equipped to handle maintenance, repairs, and replacements for all classes of refrigeration units. Whether you're managing a bustling warehouse or a small-scale operation, we understand the critical role refrigeration plays in preserving your products. With Genesis Air Mechanical, you can trust that your refrigeration systems will receive the utmost attention and care, allowing you to maintain optimal temperature control and safeguard your valuable inventory.

      Ice Machine Services

      At Genesis Air Mechanical, we specialize in comprehensive care for ice machines of all types, ensuring that the ice they produce is not only safe but also of the highest quality. Our expert team is dedicated to maintaining, repairing, and meticulously cleaning ice machines across all classes. From routine maintenance to intricate repairs, we handle every aspect with precision and care, guaranteeing optimal performance and safety standards. With our services, you can trust that your ice machines will consistently deliver clean, refreshing ice for consumption or any other use.

      Our Services
      CAC1822695
      • Contact Us

        Share your AC issues or concerns with us, allowing us to better understand the problem and provide effective solutions.

      • Schedule

        Choose a convenient date and time, and provide your location for a thorough review and diagnosis. Together, we'll craft a tailored plan to creatively resolve the issues.

      • We Take Action

        Arriving promptly at the scheduled date and time, we maintain clear communication about our arrival time and the proposed work to resolve the issue and ensure client satisfaction.

      Comprehensive Services by Genesis

      Online Appointments, Customer Portal, and Flexible Financing for Repairs Over $500


      1. Online Booking Form: Clients can visit the Genesis website and complete an online booking form, providing essential details such as name, contact information, preferred service, and a range of available dates and times.

      2. Initial Confirmation: After submission, clients receive an automated confirmation that their request has been successfully received.

      3. Office Staff Coordination: The office staff at Genesis reviews the booking requests, considers the client's preferences, and checks the availability of the relevant personnel and resources.

      4. Reach Out to Clients: Following this, the office staff contacts the client—usually via phone or email—to discuss and confirm a specific date and time that works best for both parties.

      5. Final Confirmation: Once an agreeable time slot is found, the appointment is scheduled, and the client receives a final confirmation with all the necessary details.

      6. Reminders and Follow-ups: Clients may receive reminders via email or SMS before the appointment to ensure they don't miss their scheduled time.

      Additionally, current customers have access to an online portal that offers:
      1. View Past Invoices: Customers can log in to their portal to view and download past invoices, maintaining a record of all transactions with Genesis.

      2. Pay Invoices Online: For added convenience, customers can pay their invoices directly through the online portal using various payment methods.

      3. Historical Work Records: The portal keeps a detailed record of all historical work done on existing equipment, including service details, dates, and technician notes, allowing customers to track maintenance and repairs over time.

      Genesis also now offers customer financing for repairs over $500, with added flexibility and accessibility:
      1. Flexible Payment Plans: Customers can take advantage of flexible payment plans ranging from 3 months to 60 months.

      2. Credit Requirements: Financing is available for customers with credit scores as low as 580.

      3. No Hard Credit Checks: The financing process does not involve hard credit checks, protecting customers' credit scores during the application.

      4. High Approval Rate: With an 85% approval rate, customers can feel confident in their ability to secure financing.

      5. Partnership: Genesis has partnered with Wisetack Finance, a trusted name in financial services, to provide these customer financing options.

      Here are some testimonials from your satisfied neighbors in South Florida!

      "Genuine Work Ethic"
      Michael G.

      Genesis is a fantastic HVAC company, Steve has done several jobs for us and is always on time, takes pride in his work. His genuine work ethic is refreshing . I could not recommend Genesis more definitely five stars. It’s not everyday you come across an honest AC company. But GENESIS is definitely a diamond in the rough.

      "I knew I Made The Right Call"

      Randy S.

      I can't say enough about the service that Stephen from Genesis air, mechanical Inc. provides! He answers the phone and if not, he calls back immediately whether it's the smallest thing that needs to be fixed. So glad to have met him. Since a very first call to him, I knew I made the right, call the kind of servicemen that can look you in the eye, and be fair and give it to you in layman's terms. I'll never use anybody else for Refrigeration or heating needs. He is a standup, class act kind of man. He's not a great service technician and I'm proud to call him my friend since meeting him

      "Honest and Super Reliable"
      Robin C.

      I’ve been doing business with Steven for years. Always honest and super reliable. Incredible knowledge and repairs are done correctly on the first visit. I recommend Genesis highly.

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